Customer Service & Logistics Assistant (f/m/d)

Location
Croatia, Zagreb
Department
Customer Service
Career level
Mid-Level

Who we are

HSH Chemie is No. 1 Chemical Distributor in Central and Eastern Europe with more than 30 years of experience and 14 office locations in Central and Eastern Europe.  

Our Headquarter in Hamburg, Germany, is responsible for the strategic management and planning for our employees worldwide – our "HSH family" includes more than 300 employees. As a 100% family-owned company, it is very important to us to live values such as cohesion, loyalty, trust and reliability. 

We are always on the lookout for new talent as we continue to evolve.

Customer Service & Logistics Assistant (f/m/d)

Your responsibilities

  • Your main responsibility is to support our sales team in their daily business by taking over the procurement and sales processes to achieve the company’s business and economic goals 
  • Therefore, you carry out the administrative and operational tasks of sales, packaging and distributing samples as well as recording products in the administration system and the warehouses 
  • This includes recording, sending, and confirming customer and supplier orders as well as being the first contact person for all procurement related inquiries (verbally and written) 
  • You are responsible for the management of export-import processes including the coordination and optimization of logistics processes as well as the billings 
  • Additionally, you take over the inventory and warehouse management which includes the organization, monitoring, and administration of deliveries  
  • Any problems and complaints that may arise are solved fast and efficient by you 
  • You are administrating the company management system by collecting, preparing, and archiving documentation 
  • Further tasks are taken over by you if needed, e.g. ordering office materials, managing incoming and outgoing post and preparing client or supplier meetings 

Your profile

  • After finishing your secondary or higher education, you gained previous professional experience in an administrative or comparable position, preferably in chemical industry, distribution or logistics 
  • Your working style is reliable, precise as well as service and goal oriented 
  • Furthermore, you possess strong organizational skills including the ability to prioritize tasks, meet deadlines and find short-term solutions if needed 
  • You are a team player with an open, proactive and friendly personality 
  • Additionally, you possess very well networking and communication skills in Croatian and English (written and verbal) 
  • Furthermore, you are proficient in the use of MS Office products and ideally you are familiar with ERP or warehouse systems

Our Offer to you

For this position there are several benefits waiting for you.

Independent Work

Pleasing work atmosphere

Family-run company

Possibility of personal development

Centrally located workplace

Drinks and snacks are provided

Your way to us

We want to work transparently with you throughout the application process. Therefore, we have put together the next steps until you are part of the HSH family.

1

Gather your documents

You'll need your cover letter, CV, certifications, and other documents before you begin.

2

Find your opportunity

Use our job list and options filter. If nothing suitable is listed, you can still submit an initial application.

3

Apply online

Use the application form below to send us your documents for this position. 

4

Response

Our HR team will contact each applicant after reviewing the documents.

Apply for this position

If we've convinced you that you want to be a part of the HSH family, 
then apply for this position right here

 

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